Customer Service Representative
3.
9 Greensboro, NC Greensboro, NC Full-time Full-time $17 - $20 an hour $17 - $20 an hour 20 hours ago 20 hours ago 20 hours ago Full-time:
Monday through Friday Base pay plus incentive pay Medical, Dental, Vision, Life Coverage (after 60 days) We are a fun and fast-growing company in need of an Inside Sales Customer Service professional who is a customer-focused problem solver! This position is responsible for processing orders for custom marketing/promotional products from our website, with a high rate of conversion, by being in constant contact with clients, designers, and vendors throughout the day with inbound/outbound calls, emails, and text messages.
The ideal candidate will be an organized person who can multitask and who can provide exceptional customer service to our customers.
Responsibilities and duties:
Receive and process qualified leads to close business opportunities.
Close business opportunities primarily by phone and/or email/chat Exceed individual and team sales targets.
Consistently deliver world-class customer service experience.
Develop and manage comprehensive sales records within compliance using CRM database and tools.
Work internally in a cross-functional team to ensure high performance customer service Engage in personal and team development to enhance a professional sales culture.
Minimum
Qualifications:
At least one year of prior experience in a customer service or inside sales role.
Ability to pass typing test 35 wpm Exceptional ability to multitask in a busy call center environment.
Considered coachable, responsible, reliable, disciplined, persuasive, and punctual.
Positive and upbeat phone skills, excellent listening skills, and strong writing skills.
Proficient computer skills including familiarity with MS Office Suite.
Has a strong work ethic and seeks continuous improvement.
High school diploma, 2-year college degree is a plus.
Job Type:
Full-time The Company:
Pro Imprint, a leader in eCommerce, with 12 successful websites.
This position will be based out of our Greensboro, NC office.
Must pass Criminal Background Check and Drug Screening Benefit Conditions:
Waiting period may apply Communication method(s) used:
Email Phone In person Job Type:
Full-time Pay:
$17.
00 - $20.
00 per hour Expected hours:
40 per week
Benefits:
Dental insurance Disability insurance Health insurance Paid time off Paid training Vision insurance Experience level:
2 years Supplemental pay types:
Performance bonus Weekly day range:
Monday to Friday Work setting:
Call center In-person Application Question(s):
Upon job offer acceptance, are you willing to authorize a drug screen and undergo a criminal and security background check? What is your typing speed? Education:
High school or equivalent (Required)
Experience:
call center:
2 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
9 Greensboro, NC Greensboro, NC Full-time Full-time $17 - $20 an hour $17 - $20 an hour 20 hours ago 20 hours ago 20 hours ago Full-time:
Monday through Friday Base pay plus incentive pay Medical, Dental, Vision, Life Coverage (after 60 days) We are a fun and fast-growing company in need of an Inside Sales Customer Service professional who is a customer-focused problem solver! This position is responsible for processing orders for custom marketing/promotional products from our website, with a high rate of conversion, by being in constant contact with clients, designers, and vendors throughout the day with inbound/outbound calls, emails, and text messages.
The ideal candidate will be an organized person who can multitask and who can provide exceptional customer service to our customers.
Responsibilities and duties:
Receive and process qualified leads to close business opportunities.
Close business opportunities primarily by phone and/or email/chat Exceed individual and team sales targets.
Consistently deliver world-class customer service experience.
Develop and manage comprehensive sales records within compliance using CRM database and tools.
Work internally in a cross-functional team to ensure high performance customer service Engage in personal and team development to enhance a professional sales culture.
Minimum
Qualifications:
At least one year of prior experience in a customer service or inside sales role.
Ability to pass typing test 35 wpm Exceptional ability to multitask in a busy call center environment.
Considered coachable, responsible, reliable, disciplined, persuasive, and punctual.
Positive and upbeat phone skills, excellent listening skills, and strong writing skills.
Proficient computer skills including familiarity with MS Office Suite.
Has a strong work ethic and seeks continuous improvement.
High school diploma, 2-year college degree is a plus.
Job Type:
Full-time The Company:
Pro Imprint, a leader in eCommerce, with 12 successful websites.
This position will be based out of our Greensboro, NC office.
Must pass Criminal Background Check and Drug Screening Benefit Conditions:
Waiting period may apply Communication method(s) used:
Email Phone In person Job Type:
Full-time Pay:
$17.
00 - $20.
00 per hour Expected hours:
40 per week
Benefits:
Dental insurance Disability insurance Health insurance Paid time off Paid training Vision insurance Experience level:
2 years Supplemental pay types:
Performance bonus Weekly day range:
Monday to Friday Work setting:
Call center In-person Application Question(s):
Upon job offer acceptance, are you willing to authorize a drug screen and undergo a criminal and security background check? What is your typing speed? Education:
High school or equivalent (Required)
Experience:
call center:
2 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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