Technical Office Assistant
GeekBox IT GeekBox IT Greensboro, NC Greensboro, NC Full-time Full-time $14 - $19 an hour $14 - $19 an hour 10 days ago 10 days ago 10 days ago GeekBox IT is a leading provider of comprehensive IT solutions, dedicated to helping businesses optimize their technology infrastructure and streamline their operations.
With a focus on delivering exceptional customer service and innovative IT strategies, we specialize in providing reliable support, strategic consulting, cloud solutions, network security, and more.
Our team of experienced and knowledgeable professionals is committed to delivering cutting-edge technology solutions that drive efficiency, productivity, and growth for our clients.
With a passion for all things tech and a commitment to staying ahead of industry trends, GeekBox IT is the trusted partner that businesses turn to for their IT needs.
Our work environment includes:
Modern office setting Drinks/Snacks Provided Weekly Lunch Meeting Company vehicles for onsite client visits Job
Summary:
GeekBox IT is seeking a highly organized and reliable Office Assistant to join our team.
As an Office Assistant, you will play a vital role in ensuring the smooth operation of our office by answering phone calls, creating tickets in our PSA (Professional Services Automation) software, managing IT equipment inventory, and providing assistance with various office-related tasks.
The ideal candidate will have excellent communication skills, exceptional attention to detail, and the ability to multitask effectively.
Responsibilities:
Answer phone calls and route them to the appropriate staff members or take messages accurately and promptly.
Create tickets in the PSA software to document and track customer requests, incidents, and other IT-related issues.
Receiving and labeling incoming packages an organizing them in inventory.
Assist with office duties, such as collecting and distributing mail, running errands, picking up lunch, and other administrative tasks as assigned.
Coordinate and schedule appointments, meetings, and conference calls.
Ensure the reception area and office supplies are well-stocked and tidy.
Collaborate with team members to ensure timely completion of tasks and projects.
Support the IT team with general administrative tasks, including data entry, filing, and organizing documentation.
Maintain a professional and courteous demeanor when interacting with clients, colleagues, and vendors.
Adhere to company policies and procedures, ensuring the confidentiality and security of sensitive information.
Qualifications:
High school diploma or equivalent; additional relevant certifications or coursework is a plus.
Proven experience in a similar role, preferably in an IT or technology-related industry.
Strong organizational skills and the ability to prioritize tasks effectively.
Excellent written and verbal communication skills.
Proficiency in using office software applications, including email, word processing, spreadsheets, and databases.
Familiarity with PSA software or ticketing systems is advantageous.
Basic knowledge of IT equipment and terminology is desirable.
Exceptional attention to detail and accuracy.
Reliable and punctual with a strong work ethic.
Ability to work independently and collaborate effectively with a team.
Professional and friendly demeanor with excellent customer service skills.
Valid driver's license for operating company vehicles to run errands.
Joining GeekBox IT as an Office Assistant offers an exciting opportunity to contribute to a dynamic and growing IT organization.
If you are a proactive and organized individual with a passion for technology and providing excellent customer service, we would love to hear from you.
Job Type:
Full-time Pay:
$14.
00 - $19.
00 per hour
Benefits:
401(k) matching Dental insurance Health insurance Life insurance Paid time off Parental leave Retirement plan Vision insurance Schedule:
8 hour shift Monday to Friday No nights No weekends Ability to commute/relocate:
Greensboro, NC 27405:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
2 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
With a focus on delivering exceptional customer service and innovative IT strategies, we specialize in providing reliable support, strategic consulting, cloud solutions, network security, and more.
Our team of experienced and knowledgeable professionals is committed to delivering cutting-edge technology solutions that drive efficiency, productivity, and growth for our clients.
With a passion for all things tech and a commitment to staying ahead of industry trends, GeekBox IT is the trusted partner that businesses turn to for their IT needs.
Our work environment includes:
Modern office setting Drinks/Snacks Provided Weekly Lunch Meeting Company vehicles for onsite client visits Job
Summary:
GeekBox IT is seeking a highly organized and reliable Office Assistant to join our team.
As an Office Assistant, you will play a vital role in ensuring the smooth operation of our office by answering phone calls, creating tickets in our PSA (Professional Services Automation) software, managing IT equipment inventory, and providing assistance with various office-related tasks.
The ideal candidate will have excellent communication skills, exceptional attention to detail, and the ability to multitask effectively.
Responsibilities:
Answer phone calls and route them to the appropriate staff members or take messages accurately and promptly.
Create tickets in the PSA software to document and track customer requests, incidents, and other IT-related issues.
Receiving and labeling incoming packages an organizing them in inventory.
Assist with office duties, such as collecting and distributing mail, running errands, picking up lunch, and other administrative tasks as assigned.
Coordinate and schedule appointments, meetings, and conference calls.
Ensure the reception area and office supplies are well-stocked and tidy.
Collaborate with team members to ensure timely completion of tasks and projects.
Support the IT team with general administrative tasks, including data entry, filing, and organizing documentation.
Maintain a professional and courteous demeanor when interacting with clients, colleagues, and vendors.
Adhere to company policies and procedures, ensuring the confidentiality and security of sensitive information.
Qualifications:
High school diploma or equivalent; additional relevant certifications or coursework is a plus.
Proven experience in a similar role, preferably in an IT or technology-related industry.
Strong organizational skills and the ability to prioritize tasks effectively.
Excellent written and verbal communication skills.
Proficiency in using office software applications, including email, word processing, spreadsheets, and databases.
Familiarity with PSA software or ticketing systems is advantageous.
Basic knowledge of IT equipment and terminology is desirable.
Exceptional attention to detail and accuracy.
Reliable and punctual with a strong work ethic.
Ability to work independently and collaborate effectively with a team.
Professional and friendly demeanor with excellent customer service skills.
Valid driver's license for operating company vehicles to run errands.
Joining GeekBox IT as an Office Assistant offers an exciting opportunity to contribute to a dynamic and growing IT organization.
If you are a proactive and organized individual with a passion for technology and providing excellent customer service, we would love to hear from you.
Job Type:
Full-time Pay:
$14.
00 - $19.
00 per hour
Benefits:
401(k) matching Dental insurance Health insurance Life insurance Paid time off Parental leave Retirement plan Vision insurance Schedule:
8 hour shift Monday to Friday No nights No weekends Ability to commute/relocate:
Greensboro, NC 27405:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
2 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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